Wednesday, April 9, 2014

A benefit to self inspecting

I would like to tell you a story that happened to me a few weeks ago. I need to disclose to you that I’m the architect of Mobile Inspector and therefore believe that we offer a better solution than a lot of our competitors. At a lunch meeting recently I was reminded of one huge benefit of self inspections over 3rd party inspections.

My colleague and I were having a lunch meeting in the bar of a mid priced steak restaurant, I’m not going to name the restaurant. To give you an idea of the type of restaurant; our lunch for two with no app’s or cocktails was $53.00 with tip.

The restaurant was slammed and on a wait and we had a very good view of the bar and the line. Our food was taking a little longer than usual to come out, we were at about 20 minutes for a burger and a rare steak salad. This is when I noticed a well dressed young woman in a navy blue hat carrying a very large computer walk right by my table. I couldn’t believe that this 3rd party inspection company was conducting an inspection during a lunch rush, it was 11:55 am. Within a few minutes I noticed the 3rd party Inspector temping food items on the line as cooks were pulling hot items off the grills trying to avoid her.  

I asked my waitress why our meal was taking long and she said that the inspector was causing a slight disruption in the kitchen. In my opinion that inspector showed horrible judgement and a lack of understanding of the restaurant business in general. Everyone knows that you simply don’t call on restaurants from 11 to 1 or 6 to 8.

Restaurant manager’s know lunch has got to be fast, most people don’t have the luxury of a 90 minute lunch. They need to be able to commute, order, eat, and get back to their offices within an hour. My guess is that someone in that restaurant who needed to be back to work within an hour probably didn’t make it if there food took as long as ours.

The lesson is this: self inspections are conducted on your schedule and they yield the same results as 3rd party inspections.

No comments:

Post a Comment